I tried resetting my password and went through their system without any bother till finally getting a verification code. In went the code and was accepted, but when I tried to use the account it was refused again because........ my password was incorrect. I had written it to my passwords file and pasted the details from there, even so I tried a few other combinations, without any luck.
I tried again with another new password and it too failed.
I have just had a reply to my complaint saying it could take up to eight weeks to be resolved.

In order to buy the goods I have had to set up a new account,

Has anybody else had problems, or is it just a blip?